itrack / contact / intake-consoleALL CHANNELS OPEN
[ CONTACT_ITRACK ] OPERATIONAL INTAKE
SKIP THESALES REP.TALK TO THE BUILDERS.
No gatekeepers, no ticket queues, no "we'll get back to you." Your message routes directly to the subsystem owner who will actually do the work. One team, one inbox, zero handoffs.
AVG RESPONSE
<4h
BUSINESS HOURS
MON–FRI 9–6
TEAM SIZE
7 MEMBERS
SUBCONTRACTORS
ZERO
ROUTING_MATRIX // AUTO-ASSIGN
01
IF CONTAINS: "hardware"
→ OPS-01 · Chris Peralta|Product Line B/C/D
02
IF CONTAINS: "software"
→ DEV-01 · John Estel Peralta|Custom Development
03
IF CONTAINS: "support"
→ OPS-02 · Rhona Ceres Rosel|Managed Services
04
IF CONTAINS: "quote"
→ CMD-01 · Ramil Peralta|Strategy & Pricing
05
IF CONTAINS: "billing"
→ FIN-01 · Melfel Taccabban|Finance & HR
EMAILPHONEIN-PERSONDEMO UNITQUOTE REQUESTSUPPORT TICKETPARTNER INQUIRYCAREEREMAILPHONEIN-PERSONDEMO UNITQUOTE REQUESTSUPPORT TICKETPARTNER INQUIRYCAREER
[ SUBMIT_REQUEST ]
OPEN ATICKET.
[ DIRECT_CHANNELS ]
OR REACH USDIRECTLY.
COM-01GENERAL INQUIRY
hello@itracksolutions.com
RESPONSE: <4h
COM-02SALES / QUOTE
+63 (2) 8123-4567
RESPONSE: <2h
COM-03SUPPORT DESK
support@itracksolutions.com
RESPONSE: <1h
COM-04HEADQUARTERS
Manila, Philippines
RESPONSE: N/A
FOUNDER DIRECT LINE
Ramil Peralta · ramil@itracksolutions.com
For strategic partnerships and enterprise engagements
WHAT_HAPPENS_NEXT //
01.Your request routes to the correct subsystem owner within 15 minutes.
02.You receive a personal reply — not an auto-responder — within 4 hours.
03.We schedule a 30-min discovery call with the actual team members.
04.You get a scoped proposal with pricing, timeline, and assigned owners.
READY TOSTART?
Fill out the form above or reach out through any direct channel. Either way, you're talking to the people who will actually do the work — not a sales rep who disappears after the signature.
ROUTE TIME
<15 MIN
REPLY TIME
<4 HRS
DISCOVERY
30 MIN
PROPOSAL
48 HRS
NO AUTO-RESPONDERS. NO TICKET QUEUES.
humans only, from first touch to final delivery
INTAKE STATUSOPEN all hands available
CONTACT // OPERATIONAL_INTAKEEND OF SITE MAP →