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ItrackSolutions
LIVESYS.STATUS: OPERATIONAL◆UPTIME: 99.98%◆ACTIVE DEPLOYS: 14◆NODE JKT-01: ONLINE◆AVG LATENCY: 23MS◆SUPPORT DESK: 24/7◆CLIENTS SERVED: 120+◆LIVESYS.STATUS: OPERATIONAL◆UPTIME: 99.98%◆ACTIVE DEPLOYS: 14◆NODE JKT-01: ONLINE◆AVG LATENCY: 23MS◆SUPPORT DESK: 24/7◆CLIENTS SERVED: 120+◆
[ ITRACK_SOLUTIONS ] FULL-CYCLE IT PARTNER

WE BUILDTHE ENTIRESTACK.

[ NO HANDOFFS. NO VENDOR CHAIN. ONE ACCOUNTABLE TEAM. ]

We design and build custom software, source and integrate the systems and products that run it, and back it all with hands-on support — one team, four capabilities, delivered end-to-end.

START YOUR BUILDEXPLORE SERVICES
MODULE_MANIFEST //
01Custom Development02Systems & Integration03Hardware & Software04Managed Services
ITRACK://DEPLOY.SH
$ itrack deploy --client "you"
UPTIME / 90D
99.98%
AVG LATENCY
23ms
CUSTOM DEVELOPMENTSYSTEMS INTEGRATIONHARDWARE & SOFTWAREMANAGED SERVICES24/7 SUPPORTCUSTOM DEVELOPMENTSYSTEMS INTEGRATIONHARDWARE & SOFTWAREMANAGED SERVICES24/7 SUPPORT
[ CAPABILITY_DOSSIER ] 04 MODULES · 01 TEAM

FOUR MODULES.ONE MACHINE.

Most vendors sell you a layer and hand off the rest. We run the whole stack as a single system — development, integration, hardware and support engineered to fit together, not bolted on.

MODULES04
TEAMS01
VENDOR HANDOFFS00
MODULE 01

Custom Development

Software written for your workflow — not a config screen pretending to be one.

service.ts● BUILD
1// one team, full cycle
2export const build =
3  async (spec) => {
4    const sys = await
5      integrate(spec);
6    return deploy(sys);
7  };
MODULE 02

Systems & Integration

APIs, ERPs, legacy boxes — wired into one coherent data flow.

MODULE 03

Hardware & Software

Sourced, provisioned and licensed — tracked end to end like a real supply line.

SKU-2201Edge Gateway X1
SKU-3088POS Terminal v3
SW-1140Fleet License
MODULE 04

Managed Services

Hands-on support with a single SLA. We stay on the line after go-live.

99.9% SLA
AGENT ONLINE
AVG REPLY · 4m
THE GUARANTEE //
  • SINGLE POINT OF ACCOUNTABILITY
  • UNIFIED DELIVERY ROADMAP
  • CONSOLIDATED BILLING & SLA
INTEGRATION_BUS // NO HANDOFFS — ONE CONTINUOUS PIPELINE
01DEVELOP
02INTEGRATE
03SUPPLY
04SUPPORT
[ WHY_ITRACK ] THE HONEST DIFFERENCE

STOP MANAGINGVENDORS.START OWNING OUTCOMES.

NOT A FEATURE LIST — A STRUCTURAL ONE.

Choosing us isn't about ticking boxes. It's about deleting the seams between the people who build your systems, supply your hardware, and answer when something breaks — and replacing four vendors with one team that owns the result.

0+
BUSINESSES
running on our stack
0.00%
UPTIME
trailing 90 days
0
YEARS
one team · since 2015
git diff vendor_chain itrackPATCH // APPLIED
--- a/vendor_chain.patch
+++ b/itrack.deploy
@@ -1,6 +1,6 @@ scope: your entire operation
−vendor #1 builds the app
+one team writes & ships the app
−vendor #2 hosts it (separate contract)
+one infrastructure, one bill
−vendor #3 supplies the hardware
+hardware sourced & provisioned in-house
−vendor #4 finally answers the phone
+the people who built it take the call
−4 invoices · 4 SLAs · 0 owners
+1 invoice · 1 SLA · 1 accountable team
−"that is outside our scope"
+"consider it handled"
REMOVED · THE OLD CHAINADDED · ONE TEAM
VERDICT //

“The week we consolidated to one team, incident calls dropped and the roadmap finally started moving.”

— OPS DIRECTOR, MULTI-SITE OPERATOR
OPERATIONAL FRICTION //
VENDOR CHAINHIGH
4 contracts · 4 blame-games
ITRACKLOW
1 team · 1 number to call
SINGLE-SLA BACKED
one contract, one accountable owner
TALK TO THE TEAM
scope gapsend-to-end ownership
blame ping-pongone throat to choke
renewal roulettea partner that stays